Cloudmark DesktopOne was announced as end of life in December 2016 with a one year wind down period. The wind down period expired as of December 1st, 2017 and now the spam filtering service has been fully decommissioned. This decommissioning process removed the ability for installed Cloudmark DesktopOne client software to query for message verdicts.
Your feedback and input over the years have been instrumental in developing and tuning Cloudmark DesktopOne and we would like to extend our heartfelt thanks for being users. Although this is the end of the road for this product, we have greatly appreciated the opportunity to have you as customers and to work with you in order to provide a much-loved spam fighting solution.
Q: I'm a paying Cloudmark DesktopOne customer. How does this affect my account?
A: Cloudmark DesktopOne has been free software for all users since June 2014, as we stopped charging any subscriptions for the solution at that time. If you check your latest invoices you will notice that your account has been renewed free of charge since June 2014.
Q: What impact does the Cloudmark DesktopOne end of life have on the software's functionality?
A: Cloudmark DesktopOne has been decommissioned as December 1, 2017 and will no longer function. Customers are advised to uninstall any existing Cloudmark DesktopOne software from their machines.
Q: Are there any alternatives to DesktopOne you can recommend?
A: To help you find an alternative technology solution to Cloudmark DesktopOne, please visit PC Magazine for a list of alternative solutions.