Cloudmark Server Edition Online Help
CSE can automatically generate statistics reports . These reports are saved in the same directoy as the log files, usually C:\Program Files\Cloudmark\Cloudmark Server Edition\log.
There are three report types that each produce a comma-delimited (.csv) file and several graphical (.jpg) files:
In the filename formats shown above, “XXXX” is the graphical report type. The complete list of graphical report types is shown in the table below:
The accuracy graph depicts the percentage of email abuse that was detected automatically by CSE. All other abuse was detected through user feedback.
This graph displays the number of messages that were blocked by users.
This is the one-month equivalent of the five-day graph displayed in the Administration Console. It includes the number of messages checked, automatically caught, and blocked or unblocked by users.
The unblock rate is the percentage of “false positives”, that is, automatically-filtered spam and phishing messages which were later reported by users as legitimate. A high unblock rate indicates a problem; contact Cloudmark if this occurs.
This graph provides a simple count of the number of false positives reported by users.
Report generation is not enabled by default. To generate reports, follow the instructions below.
Optionally, you can enable or disable graphical reporting.