Highlights — Microsoft® Outlook®
Highlights — Microsoft® Outlook®
Cloudmark Drop-Down Menu
Get help and go to My Cloudmark to manage your personal account.
Block Spam Button
Each time you block a spam message it is deleted from your Inbox and your vote benefits the entire Cloudmark network of users.
Block Phish Button
Each time you block a fraudulent or phishing email it is deleted from your Inbox and your vote benefits the entire Cloudmark network of users.
Unblock Button
Simply press the Unblock button in the unlikely event that a mass mailing or newsletter ends up in the Spam Folder.
My Rating
This rating is based on the timeliness and accuracy of your contributions to the Cloudmark Network via Cloudmark Desktop.
Statistics
Each statistic highlights the power of our fast growing network of users and of your individual contributions.
What do I have to do after I install Cloudmark Desktop?
Nothing! Cloudmark Desktop automatically blocks over 98% of spam and phishing from your Inbox.
How can I see what Cloudmark Desktop is blocking?
Open your Spam Folder to view all spam and fraud messages that Cloudmark Desktop blocked.
Okay it works, but I want to see numbers!
The Statistics button enables you to see how much money you've saved, how much spam is blocked daily, and more. Click the Statistics button to view all the statistics.
How does Cloudmark Desktop know what is spam or phishing?
Our users click the Block Spam or Block Phish buttons to report spam and phishing to Cloudmark. When our users report a spam or phishing email, it is automatically moved to the Spam Folder and is blocked for our entire network of users. (Currently Microsoft® Outlook® version only)
What if it is a legitimate message?
To unblock a legitimate message from your Spam Folder, simply click Unblock. When you unblock a legitimate message, it is moved to your Inbox. Your vote is then registered by Cloudmark so that the message is not blocked again.
Cloudmark Desktop keeps blocking this one newsletter!
If a legitimate message is consistently blocked as spam, select the message in your Spam Folder, then click the Unblock button. After clicking Unblock, the following dialog appears:
You have unblocked this email message. Would you always like to receive email
from this sender? Yes or No
Click Yes.
How can I configure Cloudmark Desktop's options?
On the Cloudmark Menu, click Options to change configurable items, such as how Cloudmark Desktop handles spam.
Why can't spammers just unblock their own spam messages?
Each user earns a rating with the Cloudmark Service based on how accurately they identify spam and legitimate messages. Users who unblock spam or fraud messages—while thousands of others block them—receive a lower rating. A user's rating improves when spam is accurately blocked and legitimate email is unblocked.
When you subscribe to the Cloudmark Service, your rating increases as you report more spam or fraud. The My Rating button displays your rating, which is represented by a scale of eight stars. A gold star indicates the highest reputation level; black, the lowest.
Can I run a clean-up on my Inbox?
You can remove spam from email received before Cloudmark Desktop was installed. Select the folder, open the Cloudmark menu, and click Scan Folder Now. All messages are scanned, and spam or fraud emails are moved to the Spam Folder.