Spam is not being filtered before email is sent to Blackberry devices

This article applies to installations where a Blackberry Enterprise Server (BES), or Blackberry Professional Software, is installed. If users are receiving spam and phishing on their Blackberry devices, configure the Blackberry server to wait for 45 seconds before forwarding messages to Blackberry devices. This provides time for CSE to complete its filtering.

NOTE: If you are running BES Server 4.1 SP2, the procedure below will not work. If you are running BES version 4.1 then you should upgrade to Service Pack 3, which is available from the RIM website.

Instructions for versions prior to 4.0:

1. On the BES Server, run REGEDIT.
2. Expand the following path: HKEY_LOCAL_MACHINE > SOFTWARE > Research In Motion > BlackBerry Enterprise Server > Servers > ServerName
3. Find the DWORD value "ProcessMailDelay".

   If this value is not found, create it.

4. Set the value of "ProcessMailDelay" to your preferred value for the delay (for example, 45 seconds).
5. Save the new value.
6. Restart the BES service

Instructions for version 4.0 and above:

1. On the BES Server, run REGEDIT.
2. Expand the following path: HKEY_LOCAL_MACHINE > SOFTWARE > Research In Motion > BlackBerry Enterprise Server > Agents

   For 64-bit the path is HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Research In Motion\BlackBerry Enterprise Server\Agents

3. Find the DWORD value "ProcessMailDelay".

   If this value is not found, create it.

4. Set the value of "ProcessMailDelay" to your preferred value for the delay (for example, 45 seconds).
5. Save the new value.
6. Restart the BES service

最新の変更：10/12/06

キーワード Blackberry   mobile  

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