GSMA Spam Reporting Service – How it works
- Mobile Subscribers
- Users report spam to operators
- GSMA Spam Reporting Service
- Spam reports analyzed
- Spam Reporting and Analysis Dashboard
- MNOs leverage access to trend data.Facilitates sharing between operators.
- Mobile Network Operators
- Data feeds enable MNOs to block attacks
When an SMS spam message is received by a mobile subscriber, the user forwards the message to a short code such as “7726” (spelling SPAM) or a custom short code, along with the sender’s identity (sending MSISDN or shortcode). The spam report is captured by the GSMA Spam Reporting Service Powered by Cloudmark, added to the database and reports and analytics are updated. The subscriber is acknowledged with a friendly message.