Cloudmark Server Edition – Online Help
Generating statistics reports
CSE can automatically generate statistics reports . These reports are saved in the same directoy as the log files, usually C:\Program Files\Cloudmark\Cloudmark Server Edition\log.
There are three report types that each produce a comma-delimited (.csv) file and several graphical (.jpg) files:
- monthly report
export-<yyyy>-<mm>.csv
cse-YYYY-MM-XXXX.jpg
- daily report of the previous 30 days
export-YYYY-MM-DD-30day.csv
cse-YYYY-MM-DD-30day-XXXX.jpg
- daily report of the previous 24 hours
export-YYYY-MM-DD-hourly.csv
cse-YYYY-MM-DD-hourly-XXXX.jpg
In the filename formats shown above, “XXXX” is the graphical report type. The complete list of graphical report types is shown in the table below:
|
Report |
Description |
|---|---|
|
Accuracy |
The accuracy graph depicts the percentage of email abuse that was detected automatically by CSE. All other abuse was detected through user feedback. |
|
Blocks |
This graph displays the number of messages that were blocked by users. |
|
Stats |
This is the one-month equivalent of the five-day graph displayed in the Administration Console. It includes the number of messages checked, automatically caught, and blocked or unblocked by users. |
|
Unblockrate |
The unblock rate is the percentage of “false positives”, that is, automatically-filtered spam and phishing messages which were later reported by users as legitimate. A high unblock rate indicates a problem; contact Cloudmark if this occurs. |
|
Unblocks |
This graph provides a simple count of the number of false positives reported by users. |
Report generation is not enabled by default. To generate reports, follow the instructions below.
How to generate statistics reports
- Open the Server Configuration window.
- Click the Reports tab.
- Select one or more report types to enable.
Optionally, you can enable or disable graphical reporting.
- Click OK.