How to release seats held by a previous installation

You can release seats held by a previous installation by following these instructions:

1. Login at MyCloudmark with your username and password.
2. At the bottom of the screen, click on the button that says Release All Currently Held Seats.

NOTE: If you have seats that are enabled on different installations, they will immediately get reenabled and not experience any interruption in filtering.

If this does not resolve the matter, enter a Request for Help.

Last modified: 12/6/10

Keywords:

back to top