Mobile Messaging Security Solutions
Mobile Spam, Phishing and Scam Protection
The Problem
Recent estimates indicate that up to 70% of unwanted text messages are attempts at financial fraud. SMS and MMS spam, phishing and scams erode subscriber trust, increase your operating costs and devalue your brand. Subscribers are calling customer service to complain or moving to competing operators.
Cloudmark's Solution
The Cloudmark Security Platform automatically scans all SMS and MMS messaging traffic to protect subscribers against all types of spam, phishing attacks and scams. Cloudmark stops abusive traffic before it can affect your subscribers or increase your reducing operating costs. Subscribers will enjoy a secure mobile experience, improving loyalty to your brand and acceptance of additional services.
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Advanced Message Content Filtering
The Cloudmark Security Platform leverages Cloudmark Authority's real-time content filtering services. Proprietary algorithms analyze all messages and generate unique 'fingerprints', which are compared to known-bad fingerprints stored in the Cloudmark Global Threat Network. Messages matching known-bad fingerprints are automatically rejected
New Threat Updates Available Every 60 Seconds
The Cloudmark Global Threat Network receives real-time threat reports from more than 2 billion subscribers based in 165 countries, and analyzes over 150 million spam and malware reports every month. Reporters include mobile operator abuse teams, system administrators, automated spam traps or 'honeypots' and end users. Messaging traffic data is analyzed automatically to detect and identify anomalies and suspicious sending patterns. New fingerprints are added to the Cloudmark Global Threat Network within minutes of a new attack instance and are available to Cloudmark Authority every 60 seconds.
Seamless Integration with GSMA Spam Reporting Service
To counter the worldwide rise of SMS spam, the Groupe Speciale Mobile Association (GSMA) and Cloudmark have collaborated to create the GSMA Spam Reporting Service (SRS). This global initiative enables subscribers to immediately report SMS spam and messaging abuse to their service provider. The provider automatically forwards the reported message to the GSMA SRS service where it is analyzed using Cloudmark's advanced message fingerprinting technology. Cloudmark then corroborates the data and produces an analysis of attacks within the reporting provider's network.
Whitelisting for Operator or Partner-Defined Content
Whitelisting services provide an extra measure of security by only allowing operators or partners to access specifically authorized content. All other content is blocked. Cloudmark enables you to provide whitelisting services to customers who place a high priority on security.
Seamless Integration with Spam Quarantine Solutions
The Cloudmark Security Platform integrates seamlessly with third-party spam quarantine solutions allowing you to offer comprehensive spam quarantine services to your enterprise customers.
Flexible Deployment
Cloudmark messaging security solutions can be deployed network-wide or in concert with third-party solutions to create value-added security services for personal subscribers and enterprise customers.
Malware and Binary Content Protection
The Problem
Your subscribers are receiving SMS and MMS messages containing malware, binaries and other malicious content. When their devices become infected or compromised, they call customer service to complain and request remediation. This unwanted traffic is increasing your operating costs driving subscribers to competing operators.
Cloudmark's Solution
The Cloudmark Security Platform detects and blocks SMS and MMS messages containing unwanted malware and binaries, before they can impact your network and subscribers. Cloudmark stops abusive traffic, reducing your operational costs and providing a secure and trusted environment for subscribers.
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Detects and Blocks Messages Containing Malicious Content
The Cloudmark Security Platform leverages Cloudmark Authority's real-time content filtering services. Proprietary algorithms analyze all messages and generate unique 'fingerprints', which are compared to known-bad fingerprints stored in the Cloudmark Global Threat Network. Messages matching known-bad fingerprints are automatically rejected.
Provides Comprehensive, Granular Control of Messaging Policy
Cloudmark enables easy creation and deployment of granular messaging security. Policy enforcement can be applied to both trusted and untrusted network sources for comprehensive security coverage.
New Threat Updates Available Every 60 Seconds
The Cloudmark Global Threat Network receives real-time threat reports from more than 2 billion subscribers based in 165 countries, and analyzes over 150 million spam and malware reports every month. Reporters include mobile operator abuse teams, system administrators, automated spam traps or 'honeypots' and end users. Messaging traffic data is analyzed automatically to detect and identify anomalies and suspicious sending patterns. New fingerprints are added to the Cloudmark Global Threat Network within minutes of a new attack instance and are available to Cloudmark Authority every 60 seconds.
Seamless Integration with GSMA Spam Reporting Service
To counter the worldwide rise of SMS spam, the Groupe Speciale Mobile Association (GSMA) and Cloudmark have collaborated to create the GSMA Spam Reporting Service (SRS). This global initiative enables subscribers to immediately report SMS spam and messaging abuse to their service provider. The provider automatically forwards the reported message to the GSMA SRS service where it is analyzed using Cloudmark's advanced message fingerprinting technology. Cloudmark then corroborates the data and produces an analysis of attacks within the reporting provider's network.
Flexible Deployment
Cloudmark messaging security solutions can be deployed network-wide or in concert with third-party solutions to create value-added security services for personal subscribers and enterprise customers.
Network Misuse and Fraud Prevention
The Problem
Your current mobile messaging security solutions are ineffective against the new generation of threats and messaging abuse such as spam attacks launched from 'SIM boxes' and subscriber-to-subscriber bullying. In addition, 'grey-traffic' messaging sources are sending SMS and MMS messages through your network without proper payment. This unwanted traffic is burdening your network and degrading subscriber quality of service. Unauthorized and improperly billed messages are reducing your operating revenue and profitability.
Cloudmark's Solution
The Cloudmark Security Platform automatically scans all SMS and MMS messaging traffic to detect and mitigate new forms of mobile abuse and fraud. Cloudmark detects and blocks SIM box activity and grey-traffic messaging sources to stop spam and revenue leakage. Abusive traffic is stopped before it enters your network; freeing up bandwidth, reducing your operational costs, and ensuring that you receive proper payment for messaging services. Subscribers will enjoy a more secure mobile experience, improving loyalty to your brand and acceptance rates of additional services.
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Automatic Detection and Mitigation of Messaging Abuse and Fraud
The Cloudmark Security Platform leverages Cloudmark Authority's real-time content filtering services. Proprietary algorithms analyze all messages and generate unique 'fingerprints', which are compared to known-bad fingerprints stored in the Cloudmark Global Threat Network. Messages matching known-bad fingerprints are automatically rejected.
Detect and Block 'SIM Box' Based Attacks
In order to get around the daily SMS messaging limits imposed by some operators, fraudsters will load multiple SIM cards into chassis-based systems known as SIM boxes. The SIM boxes allow them to send a limited number of messages from each card SIM to avoid blacklisting for messaging abuse. In addition, fraudsters can use SIM boxes to modify or 'morph' attacks when they are discovered and blocked. Attackers use 'canary accounts' to verify that fraudulent messages are getting through. When messages sent to canary accounts are blocked, attackers simply modify the sending numbers or the message contents and continue the attack. Cloudmark includes powerful analytical tools which can be used to identify canary accounts and SIM boxes, and block the abusive behaviour.
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Detect and Stop Contract Fraud and Revenue Leakage from Grey-Traffic Sources
Inappropriate bulk sending agreements, or the use of foreign operators without interconnect contracts can allow third-party messaging entities send messages through your network without proper payment. Subscribers will receive the messages but home operators may not receive a mobile termination fee. Cloudmark incorporates advanced on-net/off-net threat detection technologies to stop 'grey market' revenue leakage and restore messaging profits. Most anti-spoofing, flooding and faking solutions use protocol level controls to counteract signalling fraud between mobile networks, but Cloudmark goes beyond to catch mobile attacks that may have already entered your network.
Detect and Block Mobile Bullying and Bashing
The Cloudmark Security Platform enables a variety of per-subscriber features, such sender block and allow lists, which enable individualized value-added services for your customers. Cloudmark integrates with other whitelist and blacklist data sources, enabling paid subscriber services such as anti-bullying, anti-sexting and parental controls.
Enforce Acceptable/Fair Use Policies for Messaging
Cloudmark's granular per-subscriber policy capabilities also allow operators to implement and enforce fair use policies. For example, an operator could limit the number of text messages sent by individual subscribers on an hourly or weekly basis.
New Threat Updates Available Every 60 Seconds
The Cloudmark Global Threat Network receives real-time threat reports from more than 2 billion subscribers based in 165 countries, and analyzes over 150 million spam and malware reports every month. Reporters include mobile operator abuse teams, system administrators, automated spam traps or 'honeypots' and end users. Messaging traffic data is analyzed automatically to detect and identify anomalies and suspicious sending patterns. New fingerprints are added to the Cloudmark Global Threat Network within minutes of a new attack instance and are available to Cloudmark Authority every 60 seconds.
Seamless Integration with GSMA Spam Reporting Service
To counter the worldwide rise of SMS spam, the Groupe Speciale Mobile Association (GSMA) and Cloudmark have collaborated to create the GSMA Spam Reporting Service (SRS). This global initiative enables subscribers to immediately report SMS spam and messaging abuse to their service provider. The provider automatically forwards the reported message to the GSMA SRS service where it is analyzed using Cloudmark's advanced message fingerprinting technology. Cloudmark then corroborates the data and produces an analysis of attacks within the reporting provider's network.
Whitelisting for Operator or Partner-Defined Content
Whitelisting services provide an extra measure of security by only allowing operators or partners to access specifically authorized content. All other content is blocked. Cloudmark enables you to provide whitelisting services to customers who place a high priority on security.
Seamless Integration with Spam Quarantine Solutions
The Cloudmark Security Platform integrates seamlessly with third-party spam quarantine solutions allowing you to offer comprehensive spam quarantine services to your enterprise customers.
Flexible Deployment
Cloudmark messaging security solutions can be deployed network-wide or in concert with third-party solutions to create value-added security services for personal subscribers and enterprise customers.
Enterprise Security as a Service
The Problem
Enterprise subscribers are receiving SMS and MMS messages that contain spam, malware and malicious content. This unwanted traffic is degrading quality of service and increasing your operating costs. In addition, subscribers are using their mobile devices to send sensitive and proprietary information, or inappropriate images. You may need to archive messaging activity in order to comply with government or industry rules and regulations.
Cloudmark's Solution
The Cloudmark Security Platform automatically scans all SMS and MMS messaging traffic to protect enterprise subscribers against all types of unwanted spam and malicious messages. In addition, Cloudmark provides customized messaging security services for enterprises and corporations, including a variety of value-added services that protect corporate subscribers, prevent data leakage and enable regulatory compliance.
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Archiving Messages to Corporate Mail Systems
The Cloudmark Security Platform can forward messages to a pre-defined email address using TLS encapsulation. This enables mobile operators to offer message archiving, personal quarantining and other value-added services to corporations on an enterprise-wide or per-employee basis.
Time-Of-Day Policies
Cloudmark offers time-of-day policies for sending and receiving messages, enabling time-based control of messaging traffic. For example, customer service personnel could have their messaging capabilities restricted to business hours only.
Enterprise-Wide Blacklists and Whitelists
Blacklisting and whitelisting services provide an extra measure of security by only allowing authorized senders or receivers to exchange messages or access specific content. These services can be offered to customers who place a high priority on messaging security.
Data Leakage Prevention
Messages can be blocked or allowed based on filters including keywords, URLs, message content, source address or destination address. This service allows operators to control sharing and release of sensitive or classified information and content.
Adult Image Protection for MMS
Anti-sexting controls are available to detect and block inappropriate messaging traffic that may offend users or expose corporations to unnecessary lawsuits.
Optional Anti-Spam and Malicious/Binary Content Protection
The Cloudmark Security Platform automatically scans all SMS and MMS messaging traffic to protect enterprise subscribers against all types of unwanted spam and malicious messages. Advanced content filtering services from Cloudmark Authority to detect new types of messaging abuse and fraud. Advanced scanning algorithms analyze all message information in real-time and generate a data hash, or 'fingerprint', for each SMS and MMS message. When a message fingerprint matches any known-bad fingerprint stored in Cloudmark's Global Threat Network database, the message is automatically rejected. Even messages containing links to malware download sites are detected and blocked.
New Threat Updates Available Every 60 Seconds
The Cloudmark Global Threat Network receives real-time threat reports from more than 2 billion subscribers based in 165 countries, and analyzes over 150 million spam and malware reports every month. Reporters include mobile operator abuse teams, system administrators, automated spam traps or 'honeypots' and end users. Messaging traffic data is analyzed automatically to detect and identify anomalies and suspicious sending patterns. New fingerprints are added to the Cloudmark Global Threat Network within minutes of a new attack instance and are available to Cloudmark Authority every 60 seconds.
Seamless Integration with GSMA Spam Reporting Service
To counter the worldwide rise of SMS spam, the Groupe Speciale Mobile Association (GSMA) and Cloudmark have collaborated to create the GSMA Spam Reporting Service (SRS). This global initiative enables subscribers to immediately report SMS spam and messaging abuse to their service provider. The provider automatically forwards the reported message to the GSMA SRS service where it is analyzed using Cloudmark's advanced message fingerprinting technology. Cloudmark then corroborates the data and produces an analysis of attacks within the reporting provider's network.
Seamless Integration with Spam Quarantine Solutions
The Cloudmark Security Platform integrates seamlessly with third-party spam quarantine solutions allowing you to offer comprehensive spam quarantine services to your enterprise customers.
Flexible Deployment
Cloudmark messaging security solutions can be deployed network-wide or in concert with third-party solutions to create company-wide or personalized value-added security services for enterprise customers.
Personal and Parental Security as a Service
The Problem
Today, many children have access to mobile devices and all of the services available through them. Unfortunately, mobile devices can be used for activity that is inappropriate and even dangerous for younger family members. Family plan subscribers frequently request parental controls and individualized services to protect their children from bullying, sexting and adult-oriented marketing.
Cloudmark's Solution
Cloudmark offers a variety of parental controls for family plan subscribers. Anti-spam, as well as anti-bullying, anti-sexting and marketing controls provide parents with the services they need to ensure a safe mobile experience for their children.
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Per-Subscriber Controls
Cloudmark offers a variety of per-subscriber controls, enabling additional services that improve customer security, trust and satisfaction. For example, blacklists and whitelists can be used to allow only authorized senders or receivers to exchange messages, and subscribers could be allowed to opt-in or out of spam and abuse filtering services on an individual basis. In addition, subscribers could request verification when sending to premium-rate services to block premium-rate messaging scams and malware.
Parental Messaging Controls
Cloudmark also offers a variety of parental controls, enabling additional services for parents to control their children's mobile usage and experience. For example, parents can be allowed to review and block messages from unknown sources and override blacklists that their children may have set up. Parents can also establish and enforce time-of-day policies and message volume limits.
Adult Image Protection for MMS
Anti-sexting controls are available to detect and block inappropriate messaging traffic that may offend users or expose children to abusive images.
Bullying and Bashing Protection
The Cloudmark Security Platform integrates with other whitelist and blacklist data sources, enabling protection from bullying and bashing.
Mediating Subscriber Interaction with Third-Party Marketing Companies
Parents can monitor and limit their children's interactions with third-party marketing companies, for example by enforcing STOP requests.
Advanced Message Content Filtering
The Cloudmark Security Platform leverages Cloudmark Authority's real-time content filtering services. Proprietary algorithms analyze all messages and generate unique 'fingerprints', which are compared to known-bad fingerprints stored in the Cloudmark Global Threat Network. Messages matching known-bad fingerprints are automatically rejected.
New Threat Updates Available Every 60 Seconds
The Cloudmark Global Threat Network receives real-time threat reports from more than 2 billion subscribers based in 165 countries, and analyzes over 150 million spam and malware reports every month. Reporters include mobile operator abuse teams, system administrators, automated spam traps or 'honeypots' and end users. Messaging traffic data is analyzed automatically to detect and identify anomalies and suspicious sending patterns. New fingerprints are added to the Cloudmark Global Threat Network within minutes of a new attack instance and are available to Cloudmark Authority every 60 seconds.
Seamless Integration with GSMA Spam Reporting Service
To counter the worldwide rise of SMS spam, the Groupe Speciale Mobile Association (GSMA) and Cloudmark have collaborated to create the GSMA Spam Reporting Service (SRS). This global initiative enables subscribers to immediately report SMS spam and messaging abuse to their service provider. The provider automatically forwards the reported message to the GSMA SRS service where it is analyzed using Cloudmark's advanced message fingerprinting technology. Cloudmark then corroborates the data and produces an analysis of attacks within the reporting provider's network.
Whitelisting for Operator or Partner-Defined Content
Whitelisting services provide an extra measure of security by only allowing operators or partners to access specifically authorized content. All other content is blocked. Cloudmark enables you to provide whitelisting services to customers who place a high priority on security.
Seamless Integration with Spam Quarantine Solutions
The Cloudmark Security Platform integrates seamlessly with third-party spam quarantine solutions allowing you to offer comprehensive spam quarantine services to your enterprise customers.
Flexible Deployment
Cloudmark messaging security solutions can be deployed network-wide or in concert with third-party solutions to create value-added security services for personal subscribers and enterprise customers.
Mobile Broadband Security Solutions
IP Blacklisting Prevention
The Problem
Botnets and third-party sources are sending large amounts of spam to internet destinations through port 25 of your mobile broadband network. These unwanted messages have caused some or all of your outbound IP address space to be added to global real-time blacklists (RBLs), such as those maintained by Spamhaus and UCE Protect. Mobile subscribers who can no longer send email through your network are calling customer service to complain.
Cloudmark's Solution
Cloudmark Edge prevents outbound IP address blacklisting by detecting and blocking outbound spam sent from botnets and third-party sources at the network edge. The appliance-based security solution intercepts email, web requests and file transfers at the network layer, scans traffic at multi-gigabit speeds at the application-layer, and applies granular filtering to block spam and threats. Legitimate emails and messages are allowed while abusive messaging is blocked, enabling operators to have their outbound IP addresses removed from global IP address blacklists.
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Easy Integration
Cloudmark Edge provides transparent operation and extremely high messaging throughput, enabling uninterrupted service with no degradation of subscriber experience.
Integrated with Cloudmark Authority
The Cloudmark Security Platform leverages Cloudmark Authority's real-time content filtering services. Proprietary algorithms analyze all messages and generate unique 'fingerprints', which are compared to known-bad fingerprints stored in the Cloudmark Global Threat Network. Messages matching known-bad fingerprints are automatically rejected.
New Threat Updates Available Every 60 Seconds
The Cloudmark Global Threat Network receives real-time threat reports from more than 2 billion subscribers based in 165 countries, and analyzes over 150 million spam and malware reports every month. Reporters include mobile operator abuse teams, system administrators, automated spam traps or 'honeypots' and end users. Messaging traffic data is analyzed automatically to detect and identify anomalies and suspicious sending patterns. New fingerprints are added to the Cloudmark Global Threat Network within minutes of a new attack instance and are available to Cloudmark Authority every 60 seconds.
Seamless Integration with GSMA Spam Reporting Service
To counter the worldwide rise of SMS spam, the Groupe Speciale Mobile Association (GSMA) and Cloudmark have collaborated to create the GSMA Spam Reporting Service (SRS). This global initiative enables subscribers to immediately report SMS spam and messaging abuse to their service provider. The provider automatically forwards the reported message to the GSMA SRS service where it is analyzed using Cloudmark's advanced message fingerprinting technology. Cloudmark then corroborates the data and produces an analysis of attacks within the reporting provider's network.
Botnet Protection
The Problem
The proliferation and resilience of Botnets is a major problem for mobile broadband providers. When subscriber devices become infected, Botnet masters use them to send spam and Botnet viruses to other subscribers. In addition, Botnets are the primary cause of outbound IP address blacklisting and can severely degrade quality of service. Frustrated subscribers call customer service to request virus removal, complain about spam, and ask why they can't send email.
Cloudmark's Solution
Cloudmark Edge, an appliance-based security solution, monitors messaging traffic at the network edge to detect behavioral patterns specific to Botnet-infected devices. Once identified, suspect devices are closely tracked and can be sent to walled garden solutions for automatic remediation and virus removal.
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Easy Integration
Cloudmark Edge provides transparent operation and extremely high messaging throughput, enabling uninterrupted service with no degradation in quality.
Integrated with Cloudmark Authority
The Cloudmark Security Platform leverages Cloudmark Authority's real-time content filtering services. Proprietary algorithms analyze all messages and generate unique 'fingerprints', which are compared to known-bad fingerprints stored in the Cloudmark Global Threat Network. Messages matching known-bad fingerprints are automatically rejected.
New Threat Updates Available Every 60 Seconds
The Cloudmark Global Threat Network receives real-time threat reports from more than 2 billion subscribers based in 165 countries, and analyzes over 150 million spam and malware reports every month. Reporters include mobile operator abuse teams, system administrators, automated spam traps or 'honeypots' and end users. Messaging traffic data is analyzed automatically to detect and identify anomalies and suspicious sending patterns. New fingerprints are added to the Cloudmark Global Threat Network within minutes of a new attack instance and are available to Cloudmark Authority every 60 seconds.
Seamless Integration with GSMA Spam Reporting Service
To counter the worldwide rise of SMS spam, the Groupe Speciale Mobile Association (GSMA) and Cloudmark have collaborated to create the GSMA Spam Reporting Service (SRS). This global initiative enables subscribers to immediately report SMS spam and messaging abuse to their service provider. The provider automatically forwards the reported message to the GSMA SRS service where it is analyzed using Cloudmark's advanced message fingerprinting technology. Cloudmark then corroborates the data and produces an analysis of attacks within the reporting provider's network.
Malicious Website Protection
The Problem
Increasing numbers of mobile broadband subscribers are accessing internet email and tethering PCs through their mobile devices. This activity exposes mobile subscribers to malicious websites that are used in phishing attacks or to propagate web-based malware. Frustrated subscribers call customer service to complain about phishing attacks and request remediation.
Cloudmark's Solution
Cloudmark Edge, an appliance-based security solution, monitors messaging traffic at the network edge to detect and block subscriber access to malicious URLs and FTP malware sites. Once identified, suspect devices are closely tracked and can be sent to walled garden solutions for automatic remediation and virus removal.
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Easy Integration
Cloudmark Edge provides transparent operation and extremely high messaging throughput, enabling uninterrupted service with no degradation in quality.
Best in Breed Malware Detection
Cloudmark uses industry-leading Kaspersky antivirus to detect viruses embedded in messaging traffic. Viruses and removed before they can infect end user devices, reducing customer support calls and expensive remediation programs.
Integrated with Cloudmark Authority
The Cloudmark Security Platform leverages Cloudmark Authority's real-time content filtering services. Proprietary algorithms analyze all messages and generate unique 'fingerprints', which are compared to known-bad fingerprints stored in the Cloudmark Global Threat Network. Messages matching known-bad fingerprints are automatically rejected.
New Threat Updates Available Every 60 Seconds
The Cloudmark Global Threat Network receives real-time threat reports from more than 2 billion subscribers based in 165 countries, and analyzes over 150 million spam and malware reports every month. Reporters include mobile operator abuse teams, system administrators, automated spam traps or 'honeypots' and end users. Messaging traffic data is analyzed automatically to detect and identify anomalies and suspicious sending patterns. New fingerprints are added to the Cloudmark Global Threat Network within minutes of a new attack instance and are available to Cloudmark Authority every 60 seconds.
Seamless Integration with GSMA Spam Reporting Service
To counter the worldwide rise of SMS spam, the Groupe Speciale Mobile Association (GSMA) and Cloudmark have collaborated to create the GSMA Spam Reporting Service (SRS). This global initiative enables subscribers to immediately report SMS spam and messaging abuse to their service provider. The provider automatically forwards the reported message to the GSMA SRS service where it is analyzed using Cloudmark's advanced message fingerprinting technology. Cloudmark then corroborates the data and produces an analysis of attacks within the reporting provider's network.