Cloudmark Desktop Support

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Applies to:
Thunderbird - Windows

I am continually asked whether I want to transfer my subscription to this computer.

On Windows 2000, Cloudmark Desktop for Mozilla Thunderbird may ask you each time you log in whether you want to transfer your subscription to this computer. This is caused by a missing file in Windows 2000.

To resolve this problem, download and install Service Pack 4 (SP4) for Windows 2000 from the Microsoft Support site:

http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.mspx

Cloudmark is researching a possible solution for this issue. If this article does not resolve your problem, please enter a request for help.

Related Topics

Last updated: 2008-09-02 14:03:44

Keywords: dialog, subscription, computer, bill, account, transfer

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