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Applies to:
Outlook Express

How do I purge deleted messages from an IMAP account?

When using an IMAP account, deleted messages are shown in the inbox with a red line through them.

You can automatically purge deleted messages in an IMAP account. Select your email client:

How to purge deleted messages in Outlook

  1. Open Outlook, and click "Edit".
  2. Choose "Purge", and then "Purge Options".
  3. Under the "General" tab, check the box that says: "Purge items when switching folders while online".
  4. Click "OK", and then restart Outlook.

How to purge deleted messages in Outlook Express

  1. Open Outlook Express, and click "Tools".
  2. Choose "Options", and then click the "Maintenance" tab.
  3. Under the "Maintenance" tab, check the box that says: "Purge deleted messages when leaving IMAP folders".
  4. Click "OK", and then restart Outlook Express.

Last updated: 2009-04-22 13:12:32

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