Pre-sales FAQ

How does CSE work?

You can learn more about how CSE works here.

How do I purchase CSE?

There are three ways to purchase CSE:

1. Use our Web store.
2. Purchase from an authorized Cloudmark reseller.
3. Contact sales@cloudmark.com.

Do you offer non-profit discounts?

Cloudmark does offer discounts to non-profit organizations. Please contact sales@cloudmark.com to get pricing for your organization.

Will you contact us to renew our subscription?

A sales representative will send email about a month before your subscription expires to remind you to renew.

Do you have a reseller program?

Cloudmark has a reseller program for both Cloudmark Desktop and Cloudmark Server Edition (CSE). For more information about our reseller program, please send email to sales@cloudmark.com.

All of the seats that were purchased with my subscription are enabled. Can I add more?

Yes. There are two ways to add more seats:

1. Send email to sales@cloudmark.com. A sales representative will contact you and provide prorated pricing to coincide with your initial expiration date.
2. Purchase additional seats at our Web store.