Cloudmark and Message Partners announce expanded success with service providers
New deals demonstrate increased demand for simple, efficient and secure messaging solutions among leading Internet and email service providers
August 2, 2005 – San Francisco, CA and New Rochelle, NY – Cloudmark and Message Partners today announced a number of new deals with service providers, including Echo Labs, Southern Star and Mexis, that build on their growing traction with service providers who provide email services. The combination of Cloudmark's high performance, innovative anti-spam and anti-phishing technology with MPP's unique email security and compliance integration platform enable service providers to offer comprehensive email security services and generate recurring revenue streams with tiered email services.
Service providers that have deployed Cloudmark and MPP in place of open source tools such as SpamAssassin have seen a dramatic improvement in spam and phishing detection and a marked decrease in server load. These benefits translate into substantially lower operating costs and increased customer satisfaction.
Cloudmark Authority is a carrier-grade anti-spam and anti-phishing gateway solution, which is extremely easy and cost-effective to deploy. With Cloudmark Authority, service providers can offer subscribers true zero-hour protection from spam and phishing attacks. Cloudmark Authority is uniquely powered by real-time and automated feedback from millions of users for the fastest possible response time to phishing and spam attacks. Coupled with powerful algorithmic sequences specifically designed to target spammer techniques, Cloudmark Authority provides the most comprehensive protection against threats, which currently evade traditional methods.
MPP is a flexible integration platform that service providers use for building scalable email services such as virus and spam filtering, archival, secure email services and more. The MPP policy engine enables different classes of email services on a per-user or per-domain basis and can directly query LDAP subscriber directories for fast provisioning of new services. MPP offers the flexibility of custom-developed email security applications at a fraction of the cost of internal development efforts.
Three new deals with Echo Labs, Southern Star and Mexis underscore the success and unique capabilities of the Cloudmark solution:
ECHO Labs
ECHO Labs is an application integrator and hosted solution provider for broadband operators. ECHO provides a hosted email solution, including anti-spam and anti-virus filtering for several broadband service operators in the United States. Echo had been using a combination of proprietary and open source tools to provide virus and spam filtering. As part of their ongoing product testing and evaluation efforts they explored various solutions and have implemented a solution that not only addresses the heavy demands of a large and rapidly-growing customer base, but has also helped avoid a costly and unnecessary server expansion. MPP with Cloudmark provided an attractive solution: a highly efficient and scalable, server-based spam- and virus-scanning solution, which greatly improved customer satisfaction and dramatically reduced server load.
"We found that we were being limited by other solutions in the market, both open source and proprietary tools," says Mark McGuinness, CTO at ECHO Labs. "Since implementing MPP's and Cloudmark's solution, we have been able to dramatically reduce the load on our servers, improve performance and increase customer satisfaction. It really has been a 'best in class' solution."
Southern Star
Southern Star is the oldest local Internet service provider in the New Orleans area, providing businesses and consumers with a full range of connectivity, hosting and consulting services. Faced with an increase in spam load and growing customer expectations for spam filtering, Southern Star began a search for a powerful, effective and secure email solution.
Like many service providers, they had considered using open source tools, but found those tools were not able to keep pace with the evolving number and sophistication of spam threats. Moreover, they were not excited about the extra hardware that open source tools would dictate. Southern Star chose MPP and Cloudmark because it was noticably more efficient than open source tools and took far less time to administrate, but most importantly, Southern Star customers have noticed a definite improvement in their email service.
"We are very impressed with the accuracy of Cloudmark and the flexibility of MPP," says John Souvestre, president of Southern Star. "The strength and continuity of our service is key to our client base,and this partnership allows us to keep delivering on our promise to customers."
Mexis
Mexis is a leading provider of managed security services in Mexico that serves a diverse set of customers, from major financial and retail customers to small and medium sized businesses. Mexis needed an email security platform that could deliver tiered services for their varied customer base, while giving them the flexibility to integrate user provisioning and queue review into their existing infrastructure. MPP delivered the security solution that offered a flexible model for tiered security services, the highest level of security and full integration with their existing environment. Once Mexis chose MPP as their services platform, they did a careful evaluation of message security offerings. In a direct comparison against SpamAssassin, Cloudmark was chosen as a result of its superior performance, highest accuracy and load efficiency. The MPP/Cloudmark solution resulted in saving Mexis thousands of dollars in hardware, which would have been required to deploy SpamAssassin for over 10,000 customers. In addition, Mexis' customer satisfaction increased notably, based on the improved accuracy that Cloudmark provides.
"We are delighted at the progress MessagePartners has made in the service provider sector, and we'll continue to support this growth," says Jacinta Tobin, vice president of business development with Cloudmark. "Requirements for a carrier-grade and adaptive anti-spam and anti-phishing solution have become increasingly sophisticated, and the Cloudmark Gateway has been able to provide MPP with a competitive edge in this space."
"With the volume of email and number of customers they service, service providers need their email infrastructures to be scalable, but they can't sacrifice accuracy," said Mike Katz. "Our customers have found Cloudmark to be a very scalable and cost-effective replacement for open source anti-spam solutions."
About Message Partners
Message Partners, based in New Rochelle, New York is a subsidiary of RAE Internet, Inc. Message Partners is the producer of the Message Processing Platform. Visit our web site at http://messagepartners.com
About Cloudmark
Cloudmark builds messaging security software that protects communications service provider networks and their subscribers against the widest range of messaging threats. Only Cloudmark Security Platform™ delivers instant security and control across diverse messaging environments, enabling communications service providers to create a safe user experience, protect revenue and safeguard their brand, while streamlining infrastructure and reducing operational costs. Cloudmark's patented solutions protect more than 120 tier-one customers worldwide, including AT&T, Verizon, Swisscom, Comcast, Cox and NTT.