Cloudmark Overview

Cloudmark provides comprehensive messaging security solutions that enable service providers and mobile operators to prevent messaging abuse from impacting their infrastructure, operations and subscribers. Founded by pioneers in messaging anti-abuse, Cloudmark has developed an innovative approach that leverages the strength of its global network of service provider customers for rapid threat detection. Cloudmark’s solutions were architected from the ground up to stop current and emerging threat vectors with high efficiency and scalability.

As a result of its unrivaled accuracy and performance, Cloudmark has emerged as the most widely-integrated messaging security solution on carrier infrastructures worldwide. Cloudmark’s customers include over 100 of the world’s largest service providers, including the majority of tier-1 ISPs in North America and Japan.

Cloudmark currently protects over 600 million inboxes across the globe.

Cloudmark Technology

Cloudmark uniquely harnesses networked collective intelligence to stop messaging attacks and their variants with greater speed, accuracy and performance than traditional rules or heuristics-based solutions. The following technology components work together to ensure high accuracy and the fastest response to new threats:

Advanced Message Fingerprinting

Highly sophisticated fingerprinting algorithms generate fingerprints that precisely identify messaging abuse and their variants in all languages and formats. These lightweight fingerprints enable messaging processing at near wire speed using only a fraction of the server CPU of traditional content filtering systems. To counter new threats, additional fingerprinting algorithms can added without the need to re-architect the solution.

Global Threat Network

Both the fingerprinting algorithms and the Global Threat Network contribute to Cloudmark's ability to be the first responder to new attacks. Cloudmark's Global Threat Network consists of over 250 million reporting sources - global service provider abuse teams, systems administrators, users and honey pots - that feedback real time threat data to Cloudmark.

Trust Evaluation System (TES)

TES analyzes and corroborates threat data in real time so that only true messaging abuse is blocked while legitimate mails are quickly sent to recipients. Once messages are categorized as threats or legitimate, this intelligence is immediately distributed to Cloudmark customers around the world.

Network-wide automatic checks and balances and continually corroborated feedback ensure the highest level of accuracy at all times.

Cloudmark Benefits

With Cloudmark, service providers benefit from significantly improved infrastructure and operational efficiencies while delivering a markedly better user experience.

• Reduced Costs: Cloudmark prevents the 90-96% of email traffic that is messaging abuse from consuming valuable network and operational resources. Lightweight fingerprinting algorithms together with a local cache of the latest threat deadlines enable messages to be scanned at near wire speed with minimal CPU impact. Due to Cloudmark's effectiveness and efficiency, service providers save millions annually in infrastructure and operations costs.
• Increased Subscriber Satisfaction and Retention: High filtering accuracy and low false positives are key drivers of subscriber satisfaction. Cloudmark's unmatched accuracy significantly lowers customer support costs and reduce subscriber churn.
• Future-Proof Protection: Continuous research and innovation by Cloudmark's renowned team of messaging anti-abuse experts ensure that emerging threats are blocked before they proliferate. Cloudmark technologies, such as our Advanced Fingerprinting Algorithms, were designed to stay a step ahead of new attack vectors.
• Proven Solution and Expertise: Cloudmark offers deep expertise in both small and large scale deployments. Our solutions have been successfully implemented at over 90 of the world's largest Internet Service Providers and mobile operators.

Solutions for ISPs and Mobile Operators

Solutions for Consumers and Businesses

Cloudmark Customers and Partners

The world's largest carriers, cable companies and mobile operators rely on Cloudmark to protect their messaging systems and services from current and emerging threats. Cloudmark's top-tier service provider customers include Earthlink, Comcast, NTT Communications, Cox Communications, Swisscom and Sprint/Nextel. Messaging technology leaders such as SUN, Openwave, Sendmail, Adaptive Mobile and others have partnered with Cloudmark to deploy end-to-end messaging security solutions at service provider and enterprise environments.

Location

Cloudmark is headquartered in San Francisco, California, with international offices in the UK Japan, and China.